MDX V6-3.7L (2007)
Navigation Module: Customer Interest
Navigation System - DVD Read Errors/Route Not Displayed
08-035
June 11, 2010
Applies To:
See VEHICLES AFFECTED
DVD Read Error, or No Route Displayed, and Navigation DVD Is Scratched (Supersedes 08-035, dated August 27, 2009, to revise the information
marked by the black bars and asterisks)
REVISION SUMMARY
*^ A VEHICLES AFFECTED section was added to clarify model applications and add model years.
^
In DIAGNOSIS, a photo was added to clarify navigation DVDs from compass CDs (RL only).*
SYMPTOM
One or more of the following symptoms are present:
^
The message "DVD read error (incorrect DVD disc) please consult your dealer" or "DVD disc reading error (unformatted), please consult your
dealer," appears on the display.
^
After entering an address, the navigation system does not display a route or freezes up.
^
The navigation DVD or compass CD is scratched.
PROBABLE CAUSE
The navigation DVD unit (or compass CD unit - RL only) is scratching the disc with circular scratches scuffs, or arcs about 6 to 12 mm from the outer
edge of the disc (see images).
*VEHICLES AFFECTED
NOTE:
This bulletin does not apply to vehicles with an HDD-based navigation system.
2006-09 MDX - ALL models with navigation
2007-10 RDX - ALL models with navigation
2006-10 RL - ALL models (Navigation and Compass)
2006-08 TL - ALL models with navigation
2006-10 TSX - ALL models with navigation*
CORRECTIVE ACTION
Replace the navigation unit (or the compass unit), the navigation DVD (or compass CD), or both.
PARTS INFORMATION
For information on navigation unit ordering, see
Service Bulletin 06-001, Audio, Navigation, and RES
Unit In-Warranty Exchange and Out-of Warranty
Repair
WARRANTY CLAIM INFORMATION
