TSX Sedan V6-3.5L (2011)
PARTS INFORMATION
COMPONENT REPLACEMENT POLICY
Use only remanufactured components for warranty repairs on client vehicles. Follow the warranty information and procedures given in this service
bulletin.
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Use new components to repair new, unsold vehicles.
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A new component may be used to repair a client's vehicle only if the remanufactured component is currently unavailable from American Honda.
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You must receive authorization from your District Parts and Service Manager (DPSM) before ordering a new component.
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation Number:
From the Flat Rate Manual
Flat Rate Time:
From the Flat Rate Manual
Failed Part:
Use the RM part number from the
repair order, without the RM suffix.
For example: P/N 39820-TL2-A52
Defect Code:
From the Flat Rate Manual
Symptom Code:
From the Flat Rate Manual
Part used for repair:
Use the RM part number from the repair order.
Example:
P/N 39820-TL2-A52RM
Skill Level:
Repair Technician
IN-WARRANTY EXCHANGE DIAGNOSIS
Service Consultant:
*1. Interview the client to get as much information as possible. Information such as where and when the problem occurs is vital to the diagnosis
including any information/dates of exchanges between the client and XM support. This information also helps you to determine if the AcuraLink
control unit is operating normally, or if a problem exists with the client's XM account. Write the complaint on the repair order.
2. Call XM Satellite Radio at 800-852-9696 to verify the client's account status and the current services being provided. For example, is the client
paying for XM, but not traffic or weather?
NOTE:
Do not take the client's word for this. Call and verify the account status yourself.*
