ZDX V6-3.7L (2010)
Navigation Module: Customer Interest
Navigation Radio - XM Preset Won't Save/Erratic Map Info
10-042
January 11, 2011
Applies To:
2010 MDX with Navigation - ALL 2010 ZDX with Navigation - ALL
Different XM Presets Cannot Be Saved For Driver 1 and Driver 2; Alabama
Navigation Defaults to California When Destination Is Entered
(Supersedes 10-042, dated December 1, 2010, to revise the information marked by the black bars and asterisks)
*REVISION SUMMARY
Under DIAGNOSIS, the software versions were changed.*
SYMPTOM
The vehicle has at least one of these symptoms:
^
You cannot save different XM presets for Driver 1 and Driver 2.
^
When the vehicle is in Alabama, and you enter a destination into the navigation system, your starting location is in California.
CORRECTIVE ACTION
Diagnose the navigation unit problem. Then, if needed, update the navigation unit software using the patch CD.
TOOL INFORMATION
Patch CD: T/N 07AAZ-ALBA100
NOTE:
The patch CD contains no map or P01 data.
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation Number:
053011
Flat Rate Time:
0.3 hour
Failed Part:
P/N 07AAZ-ALBA100
Defect Code:
03214
Symptom Code:
03220
DIAGNOSIS
1. Set different presets for Driver 1 and Driver 2, then check to see if the presets work properly.
NOTE:
Make sure you have the Driver 1 and Driver 2 remotes for this test. Refer to the owner's manual for more information about the remotes and how
to switch between Driver 1 and Driver 2.
Does the system recall the different presets for the applicable driver?
Yes - Go to step 2. No - Go to step 3.
2. If you are in Alabama, enter the client's destination information into the navigation system, and see if it shows your starting location in California.