A6 Quattro Wagon V6-3.0L (AVK) (2002)
Suspension Strut / Shock Absorber: Symptom Related Diagnostic Procedures
Shock Absorbers, Noises
Shock Absorbers, Noises
Shock absorbers are frequently replaced due to rattling noises. Examinations of test conditions and on vehicles have revealed that 70% of the shock
absorbers at blame did not have any problems and that replacement was therefore not justified.
Proceed as follows for complaints involving rattling or cracking noises:
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Determine where, when and how noises develop during a road test with the customer -if possible road test vehicle on a dry, uneven driving
surface.
Note: It is only in the rarest of cases that the shock absorber is at fault for the noises.