3 Series E46 330i (M54) TOUR
VS-22/Klötzer
Baugruppe/Group: 84
84 02 00 (566)
all countries
except USA,
CDN, J
Datum/Date:
06/2000
Hands-free set: volume too low
E38, E39, E46 with communications package (option 628), car phone GSM
(option 629) or complete preparation for BMW Motorola mobile phone (option 625)
Complaint:
When a call is made through the hands-free set, the person at the other end hears the
person in the car with inadequate volume.
Cause:
Fault cause 1:
A microphone with one of the following part numbers is not installed:
-
84 31 8 374 075 (with yellow label) or
-
84 31 8 380 319
These were introduced to series production in November 1997 and have been used
retrospectively whenever this complaint has been made (please refer to HLI 842212000).
Fault cause 2:
Felt strip between the microphone and the cover panel interferes with sound transmission.
Fault cause 3:
The distance between the driver and the microphone is too long and/or the driver is
speaking too quietly.
Fault cause 4:
Excessive background noise. This could be caused by:
-
An air flow from the blower of the heater or air conditioner pointing directly upwards
(towards the microphone)
-
Fast speeds
-
Open windows.
Affected vehicles:
E38, E39, E46 with communications package (option 628), car phone GSM (option 629)
or complete preparation for BMW Motorola mobile phone (option 625)
Manufacturing period: from March 1997
(from telephone generation Motorola Phase IV+)
Procedure:
In case of customer complaint, the following procedures should be followed for all
corresponding complaints.
Remedy I:
Check part number of microphone, installation location and fitting of felt strip between
cover panel and microphone; correct as necessary.
1.
Check microphone part number and replace microphone if necessary:
The part number is engraved on the cap of the microphone casing.
The part number must be either: 84 31 8 374 075 (with yellow label) or 84 31 8 380
319.
If the part number is anything other than these, the microphone must be replaced for
the series production status.
See also further below: "Install service variant of microphone".
2.
Check installation location, correct as necessary.
SI Hands-free set: volume too low E38 E39 E46 with communications package (option 6
BMW AG - TIS
15.02.2013 16:09
Issue status (12/2007) Valid only until next DVD is issued
Copyright
Page - 1 -