5 Series E60 520d (N47) SAL
VS-22/Pflügler
Baugruppe/Group: 65
65 07 97 (247)
Weltweit
All countries
08/1997
Update: 07/2001
CD changer: malfunction
All models with CD changer
Situation:
Despite intensive examinations by the supplier, no malfunction can be determined on a
high proportion of CD changers returned through warranty.
These CD changers are often returned without the CD magazine and without transport
securing devices, bearing the marking "failed". This generally results in the CD changer
being classified as "no fault found" and - while rejecting the warranty claim - it is returned to
the dealer.
Important information concerning CD changer in vehicle:
-
In contrast to a home entertainment system, CD changers in mobile operation are
subjected to extremely varied influences.
The mechanism must be spring-mounted which is achieved by rubber dampers with
air reservoir or oil dampers depending on the manufacturer. For this reason, the
transport securing devices must be removed when the CD changer is installed.
-
The CD changer can accept and correctly position standard 12 cm CDs. It is important
that the CDs are not too thick and are deburred at the centre hole as well as at the
outer edge.
-
Transparent CDs and CDs with asymmetric dimensions can no longer be reliably
optically detected and positioned by the light barriers in the CD changer. Asymmetric
CDs can cause the CD magazine to jam in the CD changer. Consequently, the
magazine can no longer be removed from the changer.
-
The correct setting of the spring mounting must be ensured in replacement devices.
Corresponding to the mounting position, the "installation position " on the CD changer
must be set to horizontal or vertical. On the E36 compact, the "installation position" on
the CD changer should be set to 45
°
.
-
The magazine compartment must always remain closed, otherwise dust and dirt can
enter the CD changer so that trouble-free operation can no longer be guaranteed.
-
Ensure the CDs are clean, otherwise the laser can become soiled and trouble-free
operation of the CD changer can no longer be guaranteed.
-
Playback of self-burnt CDs may not always be ensured in all cases. The playback
quality is dependent on the quality of the blank CDs, the CD burner and the selected
parameters for creating the CD.
-
The CD changer is not suitable for playback of re-written CDs (CD-RWs).
Affected
vehicles:
All BMW models with CD changer (option 672)
Procedure:
In the event of a customer complaint, the cause of the fault should be precisely
diagnosed before the CD changer is exchanged.
Since the cause of the fault can be attributed to a defective CD magazine, defective CDs or
self-burnt CDs, the customer complaint should be reproduced with a new CD magazine or
another CD in all cases.
Information for markets where return is obligatory:
For the warranty parts test it is absolutely necessary that the CD changer is always sent in
SI CD changer: malfunction All models with CD changer
BMW AG - TIS
23.01.2013 15:54
Issue status (12/2007) Valid only until next DVD is issued
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