Century Estate Wagon V6-231 3.8L (1985)
Approved__________________ Zone Service Manager or Asst. Zone Manager - Service
Attachment cc: Zone File
Dear Buick Owner:
Some 1984-85 Buick Century, 1985 Electra, and 1985 Somerset owners may find that their windshield washer pumps don't work properly and need to be
replaced, after some period of use. This condition may happen after the new vehicle warranty period. We are writing this letter to tell you about the
following Special Policy:
If your windshield washer pump stops working and needs to be replaced, Buick Motor Division will replace it at your Buick dealer at no charge, for a
period of 5 years or 50,000 miles, whichever occurs first, from the date the vehicle was originally placed in service. Please contact your dealer for
handling this Special Policy and for information on parts availability.
If you have already encountered this condition and paid for all or part of the repair, you should contact your Buick dealer. You should present the dealer
with your original paid receipt or invoice verifying expense incurred for such repair. All requests for reimbursement should be made before August 1,
1987.
This Special Policy only applies to conditions that require replacement of the windshield washer pump. Other problems that may occur in the system are
not covered by this Special Policy.
We also recommend that you regularly check your washer fluid reservoir and make sure that the reservoir does not run dry. No matter what the condition
of your washer pump, the washers cannot do their job without fluid. And because activating the washer system when the reservoir is empty makes the
pump work harder, you may be able to prolong the satisfactory operation of your pump by keeping fluid in the reservoir.
We suggest you keep this letter and store it in the glove compartment, along with the Owner's Manual, Maintenance Schedule, and Warranty Booklet.
Buick Motor Division is taking this action in the interest of your continued satisfaction with our products.
