Electra Estate Wagon V8-350 5.7L DSL VIN N FI (1984)
Cruise Control Servo: Recalls
Owner Letter
Dear Buick Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1984 through 1988 Buick model vehicles equipped with
cruise control on certain gasoline and diesel engines. A small nylon bushing in the cruise control servo bail (bracket) may slip out of place. This will not
affect the operation of the cruise control, but it may cause intermittent increases in engine speed or dieseling (engine run-on with ignition off). If the
vehicle is not serviced and the nylon bushing remains out of place, the servo rod assembly could wear through the bail. If the rod wears through the bail,
it may catch on other engine components and possibly result in a stuck throttle. Although the vehicle can still be stopped with the service brake, an
unexpected loss of accelerator control could result in a vehicle crash.
WHAT WE WILL DO
To prevent this condition from occurring on your vehicle, we will inspect and if required, install a new bushing in your cruise control servo bail. Even if
you or someone else has removed the old bushing, a new bushing kit must be installed to prevent the rod in the throttle linkage from wearing through the
cruise control servo bail. This service will be performed for you at no charge. The above repair is for bushing replacement only and does not cover other
repairs to the cruise control system.
WHAT YOU SHOULD DO
Please contact your Buick dealer immediately to arrange a service date. Instructions for making this correction have been sent to your Buick dealer. It is
estimated that parts will be available approximately July 20, 1989. The labor time necessary to perform this service is approximately fifteen (15)
minutes. Please ask your dealer if you wish to know how much additional time will be necessary to process your vehicle.
Your Buick dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take
your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date or within five (5) days, we recommend that you
contact the Buick Customer Assistance Center, Flint Home Office by calling 1-800-521-7300. The Customer Assistance Center will assist you and the
dealer in getting your vehicle serviced.
If, after contacting your dealer and the Buick Customer Assistance Center, you are still not satisfied that we have done our best to remedy this condition,
without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, DC 20590; or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest
possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid owner reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
