Enclave AWD V6-3.6L (2009)
Carpet: All Technical Service Bulletins
Interior - Carpet/Floor Mat Retainer Availability
TECHNICAL
Bulletin No.: 08-08-110-016B
Date: March 15, 2010
Subject: Separated, Broken or Missing Floor Mat and Carpet Retainers (Replace Buttons and Retainers)
Models:
2009-2010 Buick Enclave
2009-2010 Chevrolet Traverse
2009-2010 GMC Acadia
2009-2010 Saturn OUTLOOK
Supercede:
This bulletin is being revised to add the 2010 model year. Please discard Corporate Bulletin Number 08-08-110-016A (Section 08 - Body &
Accessories).
Condition
Note
There are four locations for these quarter turn floor mat retainers; one on the front driver's side carpet and three across the 2nd row carpet. These
retainers hold the floor mats in position to the carpet.
Some customers may comment that one of the quarter turn retainers is separated, broken or missing.
Cause #1
This condition may occur due to improper installation of the retainers at the supplier.
Cause #2
The retainers may also separate from the carpet if the floor mats are removed without proper unlatching of the quarter turn retainer, or if the lower half of
the retainer is broken due to carpet handling prior to installation.
Correction
Important
All of the retainers and buttons are available as service parts, so it is no longer necessary to replace the complete carpet and/or floor mat.
Unless there is evident damage to the carpet, DO NOT replace the entire carpet assembly due to retainer issues.
Important
Do not reuse any loosely separated or partially missing retainers, and always replace both halves of the retainers as a set. Whether for the floor
mat or carpet, always replace the top side button along with the underside retainer.
Verify the location of the affected retainer, and replace the button and retainer following the appropriate procedure below.
Figure 1 - Correct Installation
