Enclave AWD V6-3.6L (2009)
Technical Service Bulletin # 10243A
Date: 100824
Campaign - Second Row Safety Belt/Seat Back Interference
SAFETY
Bulletin No.: 10243A
Date: August 24, 2010
Subject: 10243A - Second Row Safety Belt Interference When Seat Back Returned to Upright Position
Models:
2009-2010 Buick Enclave
2009-2010 Chevrolet Traverse
2009-2010 GMC Acadia
2009-2010 Saturn OUTLOOK
Supercede:
The Service Procedure section in this bulletin has been revised. Illustrations of seat configurations have been added to Step 3. A dimensional change was
made to Step 4 for appearance purposes only.Please discard all copies of bulletin 10243, issued August 2010.
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2009-2010 model year Buick Enclave, Chevrolet
Traverse, GMC Acadia, and Saturn OUTLOOK vehicles. These vehicles may have a condition where the second row seat side trim shield restricts the
upward rotation of the safety belt buckle when the seat back is returned to a seating position after being folded flat. If the buckle contacts the seat frame,
additional effort is required to return the seat to a seating position. If sufficient force is applied, the buckle cover could be pushed down the strap,
exposing and partially depressing the red release button. As a result, the release button will not travel as much as designed when depressed and will
appear to be jammed. The buckle cover may have visible damage which may only be cosmetic, but in some cases, the buckle may not latch/unlatch, or
may appear to latch when the latch mechanism is not fully engaged. As a result, the safety belt may not restrain the occupant as intended during a crash,
which could result in injury to the occupant.
Correction
Dealers/retailers are to modify the second row seat side trim shields. If a safety belt buckle is damaged, dealers are to replace it.
Vehicles Involved
Involved are certain 2009-2010 model year Buick Enclave, Chevrolet Traverse, GMC Acadia, and Saturn Outlook vehicles built within these VIN
breakpoints:
Important
Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the Investigate Vehicle History link. Not all vehicles within
the above breakpoints may be involved.
For dealers/retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and
address information has been prepared and will be provided to US and Canadian dealers/retailers through the GM GlobalConnect Recall Reports, or sent
directly to export dealers. Dealers/retailers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration
data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you
