Enclave FWD V6-3.6L (2008)
Keyless Entry Transmitter: All Technical Service Bulletins
Keyless Entry Intermittent Operation/Inoperative
Bulletin No.: 08-08-52-001A
Date: February 14, 2008
ENGINEERING INFORMATION
Subject:
EI08028 - Intermittent, Inoperative Remote Keyless Entry (RKE) (Engineering Information)
Models:
2008 Buick Enclave
2007-2008 GMC Acadia
2007-2008 Saturn OUTLOOK
Attention:
Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not
commented about this condition or the EI does not show in GMVIS, disregard the bulletin and proceed with diagnostics found in published service
information. THIS IS NOT A RECALL - refer to TSB 04-00-89-053B for more detail on the use of Engineering Information bulletins.
Supercede:
This bulletin is being revised to change the engineering contact information. Please discard Corporate Bulletin Number 08-08-52-001 (Section 08 - Body
and Accessories).
Condition
Some customers may comment that one or more key fobs are inoperative. A number of warranty claims have been submitted that show relearning the key
fobs has corrected this concern.
Cause
GM Engineering would like to understand what may be causing the key fobs to need to be relearned. PRIOR to any repairs being made, complete the
following steps and document the information on the repair order:
Ask the customer if the key fob has worked previously?
Use the J-43241 (Keyless Entry Tester) to determine which (if any) buttons on the fob are transmitting a signal.
If the fob does not appear to be transmitting, document the fob's battery voltage on the repair order.
Using a Tech 2(R), navigate to the remote control door lock receiver menu.
Scan for and record any current DTCs.
In the Data Display screen, select "Key Fob Information" and record the following information for all key fobs:
Program
Function
Battery Status
In the "Module ID Information" screen, record the following information:
End Model
Calibration
Software P/N
Reprogram the key fob(s). Did this correct the customers concern?
Yes - proceed to step 9.
