Enclave FWD V6-3.6L (2008)
^ Fleet Customer - Daily Rental (Avis, Budget, Enterprise, etc.)
Issue check to the daily rental company if valid proof of vehicle ownership documentation is available. Confirm local address and mail or provide check
to their representative at vehicle pickup. All checks must include the complete 17 character Vehicle Identification Number.
^ Fleet Customer - Lease Management Company (PH&H, GE Capital, ARI, etc.)
Issue check to the lease management company if valid proof of ownership documentation is available. Ask the customer where the check should be
mailed. Approximately 7,500 vehicles are involved and these customers will be receiving a letter from their lease management company explaining this
situation. All checks must include the complete 17 character Vehicle Identification Number.
Q12. What should I do if a customer refuses to have the recall service procedure performed on his/her vehicle?
A12. If a customer initially declines the recall repair, please make sure that he/she fully understands the possible consequences.
