Enclave FWD V6-3.6L (2008)
Involved are certain 2008 model year Buick Enclave and 2007-2008 model year GMC Acadia and Saturn Outlook vehicles that are located outside of
Alaska, Colorado, Connecticut, Delaware, District of Columbia, Idaho, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota,
Montana, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West
Virginia, Wisconsin, or Wyoming and built within the VIN breakpoints above.
Important:
Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above
breakpoints may be involved.
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GM dealers and Canadian Saturn/Saab retailers should use GMVIS.
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Saturn US retailers should use the 'Investigate Vehicle History' link on the Global Warranty Management application within DealerWorld.
For dealers/retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and
address information has been prepared and will be provided through the applicable system listed below. Dealers/retailers will not have a report available
if they have no involved vehicles currently assigned.
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US GM and Saturn dealers/retailers - GM DealerWorld Recall Information
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Canadian GM/Saturn/Saab dealers/retailers - GMinfoNet Recall Reports
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Export dealers - sent directly to dealers
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration
data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you
are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information - GM, Saturn Canada Only
Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved
vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should
be ordered on a CSO = Customer Special Order.
Parts Information - Saturn US Only
A pre-shipment of the arm kits to perform this recall has been sent to involved Saturn US retailers from Saturn Service Parts Operations (SSPO)
Courtesy Transportation - For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that
shuttle service or some other form of courtesy transportation is available and will be provided at no charge. GM dealers should refer to the General
Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines. Saturn Canada retailers should refer to applicable Home Office
letter on this subject.
