Rainier AWD V8-5.3L VIN P (2004)
Emergency Contact Module: All Technical Service Bulletins
Closing the Onstar(R) Upgrade Exchange
Closing the OnStar(R) Upgrade Exchange
1.
Collect payment from the customer. Your dealership's open account (sales) will be charged for the cost of the chosen subscription plan, any
applicable subscription taxes, and the $15 upgrade charge after the vehicle has been configured through the TIS2WEB process.
2.
None of the costs associated with the OnStar Digital Upgrade program may be claimed as a GM goodwill event. These costs must be paid by the
customer, and may not be included in any goodwill offered to the customer. GM employees or representatives or field personnel are not able to
offer goodwill for this program. If the dealership decides to pay for the upgrade for their customer, be aware that your GM or OnStar(R) contact
will not be able to reimburse you for this cost.
3.
Use labor code Z2096 to submit your claim for the labor time published below plus 0.2 hr Administrative Allowance and an additional $20.00 Net
Amount.
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For all dealer claim submissions (excluding U.S. Saturn), use Complaint Code MH - Technical Bulletin, and Failure Code 93 - Technical
Service Bulletin.
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For U.S. Saturn retailer claim submission, use Net Item code "M" and Case Type VW.
