Regal V6-173 2.8L (1988)
Subframe: All Technical Service Bulletins
Recall - Rear Cradle Bolt Retainer Corrosion
97016
CHEVROLET
Issued: 05/01/97
CAMPAIGN: REAR CRADLE BOLT RETAINER CORROSION
PRODUCT SAFETY CAMPAIGN
SUBJECT:
97016 - REAR CRADLE BOLT RETAINER CORROSION
MODELS:
1988-90 AND EARLY 1991 BUICK REGAL, CHEVROLET LUMINA, OLDSMOBILE CUTLASS SUPREME, PONTIAC GRAND PRIX; AND
1990 AND EARLY 1991 CHEVROLET LUMINA MINIVAN, OLDSMOBILE SILHOUETTE AND PONTIAC TRANS SPORT (IN CORROSION
AREAS ONLY)
The Highway Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a
reasonable time after the customer has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of
failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no
charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to
repair their vehicle as soon as possible. As you will see in reading the attached copy of the divisional letter that is being sent to customers, the customers
are being instructed to contact the appropriate Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the
mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway
Traffic Safety Administration.
