Regal V6-231 3.8L VIN L SFI (1990)
Brake Light Switch: All Technical Service Bulletins
Request For Reimbursement Instructions
REQUEST FOR REIMBURSEMENT INSTRUCTIONS
1.
Customer presents dealer with original paid receipts covering repairs.
2.
Dealer completes a Repair Order (R.O.) showing the following:
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Repair order date
^
Vehicle Identification Number
^
Current mileage
^
Owner's address
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Attaches original owner's or dealer's paid invoices/receipts covering repair
^
Use Labor Operation Number T1690 and Failure Code 96
^
Enters total of reimbursement based on 100% of OWNERS EXPENSE
3.
Owner signs the repair order as acknowledgement of requested reimbursement amount.
4.
Owner is given a copy of repair order.
5.
Dealer assigns a Warranty Management System (WMS) authorization code to the claim and enters it on the WMS Authorization Log.
6.
The dealer submits a claim to Buick for processing.
7.
Dealer issues the owner a reimbursement check for the approved amount. The check number must be entered on the repair order and a copy
of the check must be attached to original paid invoices/receipts.
8.
All supporting documentation must be available for review by Buick personnel as needed.
NOTICE:
REFER TO BUICK SERVICE POLICIES AND PROCEDURES MANUAL, SECTION 1.6.1 l FOR SPECIFIC PROCEDURES
FOR CUSTOMER REIMBURSEMENT VERIFICATION.
IN THE EVENT THE DEALER SERVICE MANAGER AND THE OWNER CANNOT REACH AGREEMENT ON AMOUNT ELIGIBLE FOR
REIMBURSEMENT AFTER REVIEW OF INVOICES/RECEIPTS, THE ZONE/BRANCH SHOULD BE CONTACTED FOR
DETERMINATION OF COVERED EXPENSES. IN SUCH CASES, AN EXPLANATION SHOULD BE INCLUDED ON THE R.O.
