Regal V6-3.8L VIN K (1997)
to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as
soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall
is not completed within a reasonable time.
Dealer Recall Responsibility - All
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall
bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in
this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for
this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the
steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer
Owner Letter
Owner Letter
April 2009
Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 1997-2003 model year Buick Regal and Pontiac Grand
Prix, 1998-1999 model year Chevrolet Lumina and Oldsmobile Intrigue, 1998-2003 model year Chevrolet Monte Carlo, and 2000-2003 model year
Chevrolet Impala model vehicles, equipped with a 3.8L V6 naturally aspirated engine. As a result, GM is conducting a safety recall. We apologize for
this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
Important
-
Your vehicle is involved in safety recall 09047.
-
Schedule an appointment with your GM dealers.
-
This service will be performed for you at no charge.
Why is your vehicle being recalled?
An underhood fire may be caused by drops of engine oil, from seepage or spillage, being deposited on the exhaust manifold through hard braking. If the
manifold is hot enough, the oil may ignite into a small flame and, in some instances, the fire may spread to the plastic spark plug wire channel and
beyond. If this occurs, there could be a fire in your vehicle and nearby property.
What will we do?
Your GM dealer will replace the spark plug wire channel with new spark plug wire retainers. This service will be performed for you at no charge.
Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of
approximately 15 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible. Bring the enclosed customer reply form with you when you
visit your dealer. The form identifies the repairs required. If you no longer own this vehicle, please let us know by completing the form and mailing it
