Rendezvous AWD V6-3.6L VIN 7 (2004)
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in
this bulletin. This could be done by mailing to such customers a copy of the customer letter in this bulletin. Recall follow-up cards should not be used for
this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps
necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer
Service Procedure
The following service procedure provides instructions for installing reinforcements to the rear liftgate and latch. All parts necessary to perform the
installation are included in the kit. For additional information on trim removal, refer to the Body and Accessories section of the appropriate Service
Manual or SI.
Tools Required
J 38778 Door Trim Pad and Garnish Clip Remover
Important
Read the complete service procedure before beginning the repair.
Before beginning, open the liftgate lock kit and review the contents.
^
(1) Outer Metal Strap
^
(1) Inner Metal "Z" Strap
^
(6) Rivets
^
(3) Replacement Latch Screws
^
(2) Bolts
^
(1) Striker Shim
1.
Open the rear liftgate.
2.
Release the four latches that secure the access trim panel to the inside of the liftgate, and remove the panel.
3.
On vehicles equipped with an inside pull strap, remove the two screws that attach it to the liftgate.
4.
On vehicles equipped with a "pocket" on the bottom edge of the interior trim panel, remove the two screws at the opening.
Notice
Failure to follow the next step in the exact sequence that it is written may result in damage to the interior trim panel. Read the entire step
BEFORE doing anything.
Notice
Using tools other than those listed or using excessive force will damage the interior trim panel.
5.
Release the retaining clips that attach the bottom section interior trim panel to the liftgate and partially lower the panel.
