Rendezvous AWD V6-3.6L VIN 7 (2004)
Parts Information
Parts required to complete this special policy are to be obtained from General Motors Service and Parts Operations (GMSPO).
Customer Notification
General Motors will notify customers of this special policy on their vehicles (see copy of typical customer letter shown in this bulletin - actual divisional
letter may vary slightly.
Service Procedure
Replace front wheel hub. Refer to the Wheel Bearing/Hub Replacement - Front procedure in SI for the wheel bearing removal and installation
instructions.
Claim Information
Customer Reimbursement - For US
All customer requests for reimbursement for previous repairs for the special policy condition will be handled by the Customer Assistance Center, not by
dealers.
Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the form.
Customer Reimbursement - For Canada and Export
Customer requests for reimbursement of previously paid repairs to correct the condition addressed in this bulletin are to be submitted to the dealer prior
to or by September 30, 2007. Repairs must have occurred within the 5 years of the date the vehicle was originally placed in service, or 100,000 km,
whichever occurs first.
When a customer requests reimbursement, they must provide the following:
