Riviera V6-231 3.8L VIN C SFI (1989)
Cruise Control Servo: All Technical Service Bulletins
Owners Letter
Dear Buick Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1989 Buick Riviera and Reatta models equipped with
Anti-Lock Brake System (ABS). Involved vehicles may have been assembled with the left front brake pipe too close to the cruise control servo bracket.
This condition could allow the left front brake line to contact the cruise control servo bracket. Over time, this contact could allow the brake line to wear
through, causing a loss of braking capability. Part of the brake system will still work and allow the vehicle to be stopped, but over a greater distance. A
partial loss of braking capability at a time when minimum stopping distance is required could result in a vehicle crash without prior warning.
WHAT WE WILL DO
To prevent this condition from occurring, it will be necessary to replace the left front brake pipe with a newly designed pipe assembly on your vehicle.
This service will be performed at no charge to you.
WHAT YOU SHOULD DO
Please contact your Buick dealer to arrange a service date. Instructions for making this correction have been sent to your Buick dealer. It is estimated that
parts will be available approximately April 21, 1989. The labor time necessary to perform this service is approximately fifty-five (55) minutes. Please
ask your dealer if you wish to know how much additional time will be necessary to process your vehicle.
Your Buick dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take
your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date or within five (5) days, we recommend that you
contact the Buick Customer Assistance Center, Flint Home Office by calling 1-800-521-7300. The Customer Assistance Center will assist you and the
dealer in getting your vehicle serviced.
If, after contacting your dealer and the Buick Customer Assistance Center, you are still not satisfied that we have done our best to remedy this condition,
without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, DC 20590; or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed Owner Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest
possible time. If you have sold or traded your vehicle, please let us know by completing the postage-paid owner reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
