Riviera V6-231 3.8L VIN L SFI (1991)
Body Control Module: Technical Service Bulletins
BCM - Ordering Replacement EEPROMs For BCM
Group Ref.: General Information
Bulletin No.: 340202
Date: January, 1994
INFORMATION
SUBJECT:
NEW PROCEDURE FOR ORDERING SERVICE REPLACEMENT EE PROMS FOR BODY CONTROL (BCM) MODULES
MODELS:
1986-91 CADILLAC ELDORADO/SEVILLE
1986-92 OLDSMOBILE TORONADO/TROFEO
1986-93 BUICK RIVIERA
1988-91 BUICK REATTA
1987-93 CADILLAC ALLANTE
Since 1986, dealers have ordered replacement BCM EE PROMS from one of four AC/DELCO Service Centers. These were:
1.
Auto Electric Radio in Fullerton, CA
2.
Techni-Car in Tampa, FL
3.
H & R Radio in Horsham, PA
4.
D & B Radio in Schiller Park, IL
To improve service, all EE PROM orders are being consolidated at a single AC/DELCO Service Center, which will be:
D & B Auto Radio
2140 Corporate Drive
Addison, IL 60101
1-800-323-4813
FAX:
708-916-6801
Beginning 1/3/94, orders for EE PROMS will be accepted only by D & B. The other three AC/DELCO shops will refer dealer requests for EE PROMS
to D & B.
Please note that dealers wishing to order EE PROMS should have all necessary vehicle information available, as specified below.
Requesting Exchange Parts:
Before calling a Repair Center to request exchange parts, begin completing an AC-Delco form 1078. The following information will be required at the
initial phone call:
1.
Dealer code
2.
Dealer name, shipping address, and phone number.
3.
Whether exchange is for a vehicle in or out of warranty.
4.
Part number and description of needed part.
5.
Repair Order number.
6.
Vehicle I.D. number.
7.
Delivery Date and Mileage.
8.
For BCM EEPROM orders and NVM chip orders, have exact mileage available and have export options available.
(U.S./Sweden-Norway/Canada/Leaded)
