Skyhawk L4-121 2.0L VIN 1 TBI (1988)
WARRANTY CLAIM INFORMATION
When performing the repairs outlined in the Service Procedure of this bulletin, submit a warranty claim for credit.
REQUEST FOR REIMBURSEMENT INSTRUCTIONS
1.
Customer presents dealer with original paid receipts covering repairs.
2.
Dealer completes a Repair Order (R.O.) showing the following:
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Repair order date.
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Vehicle Identification Number.
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Current mileage.
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Owner's address.
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Attaches original owner's or dealer's paid invoices/receipts covering repair within the Special Policy September 30, 1994, guidelines.
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Use Labor Operation Number T4631 and Failure Code 95.
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Enters total of reimbursement based on 100% of OWNERS EXPENSE related to covered replacement of the Hose Assembly - A/C
Compressor and Condenser.
3.
Owner signs the repair order as acknowledgement of requested reimbursement amount.
4.
Owner is given a copy of repair order.
5.
Dealer assigns a Warranty Management System (WMS) authorization code to the claim and enters it on the WMS Authorization Log.
6.
The dealer submits a claim to Buick for processing.
7.
Dealer issues the owner a reimbursement check for the approved amount. The check number must be entered on the repair order and a copy of the
check must be attached to original paid invoices/receipts.
8.
All supporting documentation must be available for review by Buick personnel as needed.
NOTICE:
Refer to Buick Service Policies and Procedures Manual, Section 1.6.1 l for specific procedures for Customer Reimbursement verification.
In the event the Dealer Service Manager and the owner cannot reach agreement on amount eligible for reimbursement after review of invoices/receipts,
the Zone/Branch should be contacted for determination of covered expenses. In such cases, an explanation should be included on the R.O.
