CTS-V V8-6.0L VIN U (2006)
Technical Service Bulletin # 10355A
Date: 110408
Recall - Passenger Sensing System
SAFETY
Bulletin No.: 10355A
Date: April 08, 2011
Subject: 10355A - Passenger Sensing System
Models:
2005-2007 Cadillac CTS, CTS-V
Supercede:
The Warranty Transaction Information section in this bulletin has been revised. When submitting a transaction using T5814, dealers are to submit the
transaction as a ZFAT and obtain wholesale authorization. Please discard all copies of bulletin 10355, issued March 2011.
Due to part availability, customers involved in this recall will be notified in phases. The first phase will include the 2005 model year vehicles.
However, if a customer with a 2006-2007 model year vehicle brings their vehicle into the dealership and the vehicle exhibits the condition,
dealers are to perform the repair and submit a claim using labor code T5814.
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2005-2007 model year Cadillac CTS and CTS-V
vehicles. Some of these vehicles have a condition in which repeated flexing of the Passenger Sensing System mat in the front passenger seat may cause
the mat to kink, bend, or fold. This flexing can break the connections in the mat. If this occurs, the front passenger airbag could become disabled. If the
airbag becomes disabled, the passenger airbag status indicator on the rearview mirror will show that the airbag is off, the AIR BAG indicator will be
illuminated, and a SERVICE AIR BAG message will appear in the Driver Information Center. In the event of a crash severe enough to activate the front
passenger airbag, if the airbag does not deploy, it could result in increased injury for the occupant.
Correction
Dealers are to replace the Passenger Sensing System.
Vehicles Involved
Involved are certain 2005-2007 model year Cadillac CTS and CTS-V vehicles.
Important
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global Warranty system.
Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address
information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to
export dealers. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration
data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you
are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
Parts required to complete this recall are to be obtained from General Motors Customer Care and Aftersales (GMCC&A). Please refer to your "involved
vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should
be ordered on a CSO = Customer Special Order.
PN 19124390 has been temporarily excluded from RIM.
Service Procedure
