CTS-V V8-6.0L VIN U (2006)
Dealer Recall Responsibility - All
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall
bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in
this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for
this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the
steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer
Owner Letter
Owner Letter
Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2005, 2006, and 2007 model year Cadillac CTS and
CTS-V vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and
continued satisfaction with our products.
Important
-
Your vehicle is involved in safety recall 10355.
-
Schedule an appointment with your GM dealer.
-
This service will be performed for you at no charge.
Why is your vehicle being recalled?
Your vehicle may have a condition in which repeated flexing of the Passenger Sensing System (PSS) mat in the front passenger seat may cause the mat to
kink, bend, or fold. This flexing can break the connections in the mat. If this occurs, the front passenger airbag could become disabled. If the airbag
becomes disabled, the passenger airbag status indicator on the rearview mirror will show that the airbag is off, the AIR BAG indicator will be
illuminated, and a SERVICE AIR BAG message will appear in the Driver Information Center. In the event of a crash severe enough to activate the front
passenger airbag, if the airbag does not deploy, it could result in increased injury for the occupant.
What will we do?
Your GM dealer will replace the PSS mat. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely
that your dealer will need your vehicle longer than the actual service correction time of approximately 45 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Did you already pay for this repair?
The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the recall condition and
have not already requested a reimbursement. Even though you may have already had this condition corrected, you will still need to take your vehicle to
