CTS V6-3.2L VIN N (2003)
sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New
Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Washington, D.C., West Virginia, Wisconsin; New Brunswick,
Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Quebec; originally sold Austria, Belgium, China, Denmark, Finland, France, Germany,
Ireland, Italy (Northern), Japan, Luxembourg, Norway, Poland, Russian Federation, Sweden, Switzerland, and United Kingdom. As a result, GM is
conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our
products.
Important
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Your vehicle is involved in safety recall 09149.
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Schedule an appointment with your GM dealer.
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This service will be performed for you at no charge.
Why is your vehicle being recalled?
Your vehicle may have a condition in which the front brake hose fitting at the caliper may corrode due to snow or water, containing road salt or other
contaminants, entering and being retained in the hose sleeve. If the fitting corrodes significantly, the brake hose may develop a leak. A sign of a brake
hose leak would be fluid spotting on the ground. If enough fluid were lost, the brake system warning light and a "Check Brake Fluid" message in the
Driver Information Center would illuminate (in rare cases, the brake hose may rupture suddenly without prior warning), and vehicle stopping distance
may increase. If stopping distance is limited, a crash could occur.
What will we do?
Your GM dealer will replace both front brake hose assemblies. This service will be performed for you at no charge. Because of service scheduling
requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 1 hour and 15 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Did you already pay for this repair?
The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the recall condition. Even
though you may have already had this condition corrected, you will still need to take your vehicle to your dealer for additional repairs.
Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the Customer Assistance Center. More
information about your vehicle can be found at the Owner Center at www.gmownercenter.com.
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey
Avenue, SE, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to
http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Scott Lawson
Director,
Customer and Relationship Services
Enclosure
09149
