CTS V6-3.2L VIN N (2003)
Steering Shaft: Customer Interest
Steering Column - Clunk/Loose Feeling
Bulletin No.: 03-02-35-001
Date: February 03, 2003
TECHNICAL
Subject:
Noise/Clunk From Steering Column (Replace Upper Intermediate Shaft)
Models:
2003 Cadillac CTS
Built Prior To VIN Breakpoint 30134433
Condition
Some customers may comment on a clunk noise or loose feeling from the steering wheel/column that may be more noticeable while turning. This
condition does not have an effect on the vehicle's performance.
Cause
This clunk noise or loose feeling from the steering wheel/column may be caused by excessive play in the intermediate shaft.
Correction
Follow the service procedure below for the replacement of the upper steering column intermediate shaft:
Caution:
When performing service on or near the SIR components or the SIR wiring, the SIR system must be disabled. Refer to SIR Disabling and
Enabling Zones. Failure to observe the correct procedure could cause deployment of the SIR components, personal injury, or unnecessary SIR
system repairs.
Note:
The front wheels of the vehicle must be maintained in the straight ahead position and the steering column must be in the LOCK position before
disconnecting the steering column or intermediate shaft. Failure to follow these procedures will cause improper alignment of some components
during installation and result in damage to the SIR coil assembly.
1.
Disable the SIR system. Refer to SIR Disabling and Enabling Zone 3 in SIR. Refer to SI Document ID # 826045.
2.
Turn the steering wheel so that the front wheels are pointing straight ahead.
3.
Turn the ignition switch to the OFF position.
4.
Remove the key from the ignition switch.
5.
Insert J 42640 into the steering column access hole in order to lock the steering column. This will maintain the correct orientation.
6.
Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in General Information. Refer to SI Document ID # 813128.
7.
Remove the upper intermediate shaft to the lower intermediate shaft bolt.
8.
Lower the vehicle.
9.
Remove the knee bolster. Refer to Knee Bolster Replacement in Instrument Panel, Gages and Console. Refer to SI Document ID # 787590.
10.
Remove the steering column trim covers. Refer to Steering Column Trim Covers Replacement Refer to SI Document ID # 887143.
11.
Disconnect the steering column electrical connectors.
Important:
Stabilize the studs in order to remove the nuts securing the steering column to the instrument panel.
12.
Support the steering column.
