CTS Coupe RWD V8-6.2L SC (2011)
Dashboard / Instrument Panel: Technical Service Bulletins
Interior - Scratches/Scuffs On Console/Dash/Door Panel
TECHNICAL
Bulletin No.: 08-08-49-018B
Date: February 08, 2011
Subject: Scratches or Scuffs on Console, Center Stack, Door Panels and Steering Wheel Trim Panels (Polish Trim Panels)
Models:
2009-2011 Cadillac CTS-V (All Models)
Supercede:
This bulletin is being revised to add the 2011 model year and update parts Information for Canada. Please discard Corporate Bulletin Number
08-08-49-018A (Section 08 - Body and Accessories).
Condition
Some customers may comment on scratches or scuffs on the console, center stack, door panels and steering wheel trim panels. This condition may appear
more evident on vehicles equipped with a high gloss Obsidian Black interior.
Cause
The high gloss finish on the console, center stack and steering wheel trim panels may tend to show more scratches. These scratches may be more
noticeable due to certain usages (such as dragging items across the center console area, fingernail scratches around knobs or switches, etc.).
Correction
Note
Scratched, scuffed or nicked trim panel components are not to be replaced at GM's expense.
A GM authorized dealership or detail shop may polish out light scratches or scuffs on the trim panels at the dealer's or customer's expense. A
GM-approved Vehicle Care Swirl Remover Polish, P/N 12377965 (in Canada, use Meguiars brand PlastX Clear Plastic Cleaner Polish*), may be used
on the high gloss trim panels to help maintain the gloss finish and remove scuffs.
* We believe these sources and their products to be reliable. There may be additional manufacturers of such products. General Motors does not endorse,
indicate any preference for or assume any responsibility for the products from these firms or for any such items which may be available from other
sources.
Parts Information
Warranty Information
Please advise the customer that any physical damage such as scratches, scuffs or nicks to the trim panels are not covered under the terms of the New
Vehicle Limited Warranty.
Disclaimer
