CTS Sedan AWD V6-3.0L (2010)
Front Door Exterior Handle: All Technical Service Bulletins
Electrical - Door Handle/Mirror/Door Glass Inoperative
TECHNICAL
Bulletin No.: 08-08-64-008E
Date: June 08, 2010
Subject: Outside Door Handle, Door Glass and/or Outside Mirror Inoperative (Replace Door Handle Switch, Inspect Doc-N-Loc Connector and/or
Lubricate Door Handle)
Models:
2008-2010 Cadillac CTS
Supercede:
This bulletin is being revised to update the Warranty Information. Please discard Corporate Bulletin Number 08-08-64-008D (Section 08 - Body and
Accessories).
Condition
Important
The customer may use the key to enter the vehicle and the inside handle will still function normally to exit from inside the vehicle.
Some customers may comment on any of the following concerns:
-
The door will not unlock or open from the outside door handle but the door will open with the key.
-
The door glass is inoperative - will not roll up or down (left or right).
-
The outside mirror is inoperative (left or right).
-
The door handle sticks in the open position (left or right).
Cause
These conditions may be caused by one of the following:
-
An inoperative outside door handle switch.
-
A short to ground or an open in the door or door trim wire harness.
-
An intermittent or poorly seated door trim harness to door harness doc-n-loc X505 or X605 connector.
-
The outside door handle may be lacking lubricant.
Parts Information
Use the following information for model year 2008 vehicles only.
Note
For the 2009 model year, the kit part numbers have been eliminated. refer to the Parts Catalog for the front side door outside handle base.
Warranty Information
Important
Select the appropriate labor operation for the electrical repair if it was performed.
