DeVille Concours V8-4.6L VIN Y (1995)
address data has been prepared and will be loaded to the GM DealerWorld, Recall Information website. Dealers that have no involved vehicles currently
assigned will not have a report available in GM DealerWorld.
For IPC
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and
address data has been prepared and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned will not receive a
report with the recall bulletin.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such
motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the
use of this report to the follow-up necessary to complete this program.
Parts Information
Parts Pre-Ship Information - For US
Important
An initial supply of parts required to complete this recall will be pre-shipped to involved dealers of record. The pre-shipment for 1995 Cadillacs
began the week of July 26, 2004. The pre-shipment for 1996 Cadillacs began the week of August 30, 2004. The pre-shipment for 1997 Cadillacs is
scheduled to begin the week of September 20, 2004. The pre-shipment for 1996-97 Oldsmobile began the week of May 24, 2004. The pre-shipment
for 1995 Oldsmobile is scheduled to begin the week of August 23, 2004. All pre-shipments will be approximately 15% of each dealer's involved
vehicles. Pre-shipped parts will be charged to dealer's open parts account.
Additional parts, if required, are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing"
before ordering parts. Normal orders should be placed on a DRO=Daily Replenishment Order. In an emergency situation, parts should be ordered on a
CSO=Customer Special Order.
Customer Reimbursement - For US
All customer requests for reimbursement for previous repairs for the recall condition will be handled by the Customer Assistance Center, not by dealers.
