Eldorado V8-350 5.7L DSL (1984)
Technical Service Bulletin # 85C048
Date: 871201
Recall - Driver's Window Switch Overheating
NO.:
85-C-4
DATE:
December, 1987
GROUP:
8
SUBJECT:
1984-1985 ELDORADO CONVERTIBLES DRIVER'S WINDOW SWITCH OVERHEATING
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a product campaign of this type, must be
adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within sixty days after tender of a
vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the
owner may be entitled to an identical or reasonably equivalent vehicle at no charge, or to a refund of the purchase price, less a reasonable allowance for
depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair
their vehicle as soon as possible. As you will see in reading the attached copy of the owner letter, owners are being instructed to contact the nearest
Cadillac Zone Office if their dealer does not remedy the condition within five days of the agreed service date. If the condition is not remedied within a
reasonable time, owners are instructed how to contact the National Highway Traffic Safety Administration.
Condition, Dealer Action, Vehicles Involved, Owner Notification & Dealer List Information
CONDITION
General Motors has determined that a defect which relates to motor vehicle safety may exist in some 1984 and 1985 Eldorado convertible models.
Water or snow dripping onto the driver's side window switch assemblies may cause an electrical short which can potentially cause the switches to
overheat. This overheating may result in a fire in the door panel area.
DEALER ACTION
To correct this condition, dealers are to replace the two window switches on the driver's door armrest with new design switches. In addition, on 1984
models only, dealers will replace driver's side window switch connectors with newer type connectors.
VEHICLES INVOLVED
All 1984 and 1985 Eldorado convertibles require this campaign (Cadillac records indicate that a total of 5,600 vehicles are affected).
OWNER NOTIFICATION
OWNERS OF VEHICLES AFFECTED BY THIS CAMPAIGN WILL BE NOTIFIED BY LETTER FROM CADILLAC MOTOR CAR DIVISION. A
COPY OF THE OWNER LETTER IS ATTACHED.
DEALER LIST
A list of vehicles involved is enclosed for your follow-up. The list includes: (A) Those vehicles originally sold by you, providing the current owner is
located in your zone; and, (B) Those vehicles originally sold outside of your zone whose current owner is located in your area of sales/service
responsibility.
This list contains owner names and addresses obtained from state motor vehicle registration records. The use of such motor vehicle registration data for
any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this list for the follow-up necessary to complete
this campaign. If no list is attached, none of the involved vehicles are known to be in your area.
Dealer Campaign, Parts, Service Procedure, Campaign Label & Credit Information
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles involved in this campaign, at no charge to owners, regardless of mileage, age of vehicle, or ownership.
Whenever a vehicle subject to this campaign is taken into used car inventory, dealers are to take the steps necessary to be sure the campaign correction
has been made before reselling the vehicle.
In addition, dealers are to perform the campaign on all affected vehicles as they are brought in for any kind of service.
PARTS INFORMATION
The parts required to complete this campaign should be obtained from the Parts Distribution Centers of General Motors Service Parts Operations
(GMSPO). A description is provided below:
