Fleetwood FWD V8-300 4.9L (1993)
Roadside Service Trip Interruption reimbursement is provided for 48 months/50,000 miles, whichever comes first. If owners of Cadillacs within these
parameters have their trips interrupted because of a warranted component failure, the owners can be reimbursed for reasonable expenses incurred for
hotels, meals, and rental cars or taxis while the vehicle is being repaired. In these situations, every effort should be made to repair the vehicle quickly to
minimize owner inconvenience. Trip Interruption applies only to repairs on warrantable conditions that render the vehicle inoperable.
Reimbursements made at the time of the applicable warranty repair do not require a separate repair order. However, reimbursements subsequent to the
warranty repair or provided by a dealer other than the repairing dealer will require a separate repair order. In either case, the claim should be submitted
under Labor Operation Z8010, failure code 98, and a net dollar amount as a claim type "S." If the reimbursement is done by a dealer other than the
repairing dealer, (1) a copy of the warranty repair order and all original receipts must be attached to the repair order; and (2) the claim must include the
customer name, address, and check number in the comments field of the claim detail. Refer to the WINS Claims Processing Manual for more details.
Documentation supporting all Roadside Service enhancement claims must be maintained as described in the Service Policies and Procedures Manual.
