SRX AWD V8-4.6L VIN A (2004)
CD Changer: All Technical Service Bulletins
Audio System - No Audio/CDX Error Message
Bulletin No.: 04-08-44-019A
Date: April 12, 2005
TECHNICAL
Subject:
No Audio Condition, CDX Error Message and Inoperative Steering Wheel Radio Controls (Install a New Remote CD Changer that has Updated
Software)
Models:
2004 Cadillac SRX
with AM/FM Radio, Cassette, ICDX, RDS (RPO U25) or AM/FM Radio, Cassette, CD, RDS, Navigation (RPO U2V) or AM/FM Radio, CD, DVD,
Navigation, TV (RPO U2X)
2004 Cadillac XLR
with Uplevel Radio (RPO U2R)
Supercede:
This bulletin is being revised to make corrections to the models affected list and RPO code information and to add information to the Important
statement in the Correction section. Please discard Corporate Bulletin Number 04-08-44-019 (Section 08 - Body and Accessories).
Condition
Some customers may comment on any one or all of the following audio and navigation system conditions:
^
The customer may state that there is no audio.
^
If CD is selected as the audio source, the radio may display "CDX Error".
^
The steering wheel radio controls may be inoperative.
Cause
These conditions may be caused by Remote CD Changer software anomalies. Correction
Important:
These conditions should only occur in vehicles which have a Remote CD Changer with a software version earlier than 3.52. Remote CD Changers
with software version 3.52 and above have been corrected.
On an SRX, if the only condition is Steering Wheel Controls Inoperative and the radio has just been replaced, refer to Radio Setup procedure in SI
for more information on configuring a replacement radio.
Technicians are to use the following procedure to resolve the customer conditions listed above:
1.
Verify the Remote CD Changer software version using a Tech 2(R). The Tech2(R) must have software version 24.001, released on March 8, 2004,
or later. Use the following steps to access the Remote CD Changer software version:
For the SRX
^
Build the vehicle.
^
Select Body.
^
Select CD Changer.
^
Select ID Information.
^
Read the CDX Software Version.
