SRX AWD V8-4.6L VIN A (2004)
Technical Service Bulletin # 04018
Date: 040503
Recall - ABS/TCS Controller Reprogramming
Product Safety - Anti-Lock Brake System Unwanted Activation # 04018 - (05/03/2004)
04018 -- Anti-Lock Brake System Unwanted Activation
2004 Cadillac SRX
Equipped with All-Wheel Drive
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2004 model year Cadillac SRX vehicles equipped with
all-wheel drive. These vehicles may have a condition where the anti-lock brake system (ABS) software may cause an unwanted ABS activation. If an
unwanted ABS activation occurs, it will occur within the first few seconds after starting the engine and while the brake pedal is depressed. If this
condition were to occur, it would result in an increased stopping distance of up to approximately 2 meters (7 ft). In situations where minimum stopping
distance is required, it could result in a vehicle crash without prior warning. In addition, if the ABS warning light on the instrument panel illuminates, the
ABS and Stabilitrak(R) features will not be available until the next time you start your vehicle and the ABS warning light turns off.
Correction
Dealers are to reprogram the ABS/TCS controller.
Vehicles Involved
Involved are certain 2004 model year Cadillac SRX vehicles equipped with all-wheel drive and built within the VIN breakpoints shown.
Important
Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) before beginning recall repairs. [Not all vehicles within the
above breakpoints may be involved.]
For US
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and
address data has been prepared and will be loaded to the GM DealerWorld, Recall Information website. Dealers that have no involved vehicles currently
assigned will not have a report available in GM DealerWorld.
For Canada & IPC
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and
address data has been prepared and is being furnished to involved dealers. Dealers that have no involved vehicles currently assigned will not receive a
report with the recall bulletin.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such
motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the
use of this report to the follow-up necessary to complete this program.
Parts Information
No parts are required for this recall.
Courtesy Transportation
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle
service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service
Policies and Procedures Manual for Courtesy Transportation guidelines.
