SRX AWD V8-4.6L VIN A (2004)
Recall Identification Label -- FOR 2004 VEHICLES ONLY
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall bulletin. Each label
provides a space to include the recall number and the five-digit dealer code of the dealer performing the recall service. This information may be inserted
with a typewriter or a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle.
When installing the Recall Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Recall Identification
Labels for US dealers can be obtained from Dealer Support Materials by either ordering on the web from DWD Store.
Courtesy Transportation -- For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle
service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service
Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information
Submit a Product Recall claim with the information shown.
Customer Notification - For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter shown in this bulletin).
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends
that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper
maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.
Customer Notification -- For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners
outside these areas, dealers should notify customers using the sample letter.
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends
that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper
maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.
Dealer Recall Responsibility - All
