SRX AWD V8-4.6L VIN A (2004)
Control Arm: All Technical Service Bulletins
Recall 04V273000: Control Arm/Knuckle Separation
DEFECT: On certain passenger vehicles, the washers in the lower control arm ball stud nut/washer assemblies were made of the wrong material. The
washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle,
due to disengagement of the tapered attachment and retaining nut, is possible. If the control arm separates from the knuckle, the affected corner of the
vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging
action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the
affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel's hydraulic brake hose and result
in diminished braking performance of the vehicle, which could result in a crash.
REMEDY: Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the
rear lower control arms on the XLR and Corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If
the torque is at specification, the dealers will replace the nut/washer assembly only. The manufacturer has reported that owner notification is expected to
begin during August or September 2004. Owners may contact Cadillac at 1-866-982-2339 or Chevrolet at 1-800-630-2438.
