STS AWD V6-3.6L (2007)
Navigation System: Customer Interest
Navigation/Cell Phone - Multiple System Malfunctions
Bulletin No.: 05-08-126-001B
Date: March 28, 2007
TECHNICAL
Subject:
Voice Recognition System Performs Poorly, Memory Seat Function Operation Complicated, Navigation Radio Screen Locks Up, Map DVD Message
Displayed, Telephone Number Not Dialed via Bluetooth, Outbound Caller Cannot Be Heard (Update Audio And Navigation System Software)
Models:
2005-2007 Cadillac STS
Built Prior to December, 2006
with Navigation Radio (RPO YQ4)
Supercede:
This bulletin is being revised to clarify which vehicles require the software updates by providing the software version information. Please discard
Corporate Bulletin Number 05-08-126-001A (Section 08 - Body & Accessories).
Condition
Some customers may comment of any or all of the following conditions:
Poor performance of the voice recognition system.
The memory seat function operation is too complicated to set.
The navigation radio touch screen locks up.
The navigation radio displays "Disc Inserted is Not a Map DVD" even though a map DVD is installed.
A telephone number cannot be dialed via "Bluetooth". This occurs after the customer has added and/or deleted more than 50 inputs.
When using "Bluetooth", the outbound caller is very faint and cannot be heard well.
Cause
These conditions may be caused by the navigation system software.
Correction
Navigation Radio Software Versions Requiring An Update
After the software updates are complete, the customer may notice that some functions have been moved to different screen locations. Some voice
recognition commands that were used infrequently have been deleted. If a voice command is not recognized, the navigation radio will now prompt the
user to speak the command up to three times.
Technicians are to perform a software update on the audio and navigation systems using the following procedure:
Record the customer's radio station presets.
