C 2500 Truck 2WD V8-350 5.7L (1988)
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1988 C/K 15-35 model trucks equipped with cruise
control. The cruise control cable lock mechanism may self-disengage. When this occurs, vibrations can cause the cable to readjust by itself resulting in
erratic cruise control operation or the throttle not returning to idle. In this event, engine speed may not decrease to a level anticipated by the operator.
Although the vehicle can still be stopped with the service brake, loss of accelerator control could result in a vehicle crash, without prior warning.
To prevent this condition from occurring it will be necessary to install a clamp around the lock tab of the cruise control cable on all involved vehicles.
This service will be completed for you at no charge.
Instructions for performing this service have been sent to your GMC Truck dealer. Please contact your dealer to arrange a service date. It is estimated
that parts will be available to your dealer on September 1, 1987. The labor time to make corrections to your vehicle will be approximately 15 minutes.
Please ask your dealer if you wish to know how much additional time is needed to process your vehicle.
Your GMC Truck dealer is best equipped to obtain parts and provide service to ensure your vehicle is inspected and/or corrected as promptly as
possible. However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five
days, we recommend you contact your nearest GMC Truck Zone Office by telephone. The Zone Office will assist you and your dealer in getting your
vehicle serviced. The telephone numbers of the Zone Offices are listed in your Owner's Manual.
After contacting your dealer and the Zone Office, if you are still not satisfied that we have done our best to remedy this condition without charge within a
reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C.
20590, or call 800-424-9393 (Washington, D.C. residents use 426-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your
vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and
returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
