C 3500 Truck 2WD V8-305 5.0L (1988)
INSPECT OUTER TIE ROD
11 11514337
**
00
V4172
2.2
0.1
NUTS. REPLACE TIE ROD END & KNUCKLE & SET TOEIN-(C MODEL) BOTH SIDES
INSPECT OUTER TIE ROD
5
11514337
**
00
V4173
1.9
0.1
NUTS. REPLACE TIE ROD END & KNUCKLE & SET TOEIN - (K MODEL) ONE SIDE
INSPECT OUTER TIE ROD
9
11514337
**
00
V4174
3.2
0.1
NUTS. REPLACE TIE ROD END & KNUCKLE & SET TOEIN-(K MODEL) BOTH SIDES
*Campaign Administrative Allowance
**The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% of all parts required for the repair.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission.
Dear Chevrolet Owner:
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1988 C/K 10-20 model trucks built at Ft. Wayne. One
or both of the outer tie rod nuts may be loose and not crimped. A loss of one or both of these nuts could lead to the outer tie rod(s) disengaging from the
steering knuckle resulting in a possible loss of steering control which could lead to a vehicle crash without prior warning.
WHAT WE WILL DO
To prevent this condition from occurring it will be necessary to inspect the outer tie rod nuts for crimping. If a non-crimped nut is found, the tie rod and
knuckle are to be replaced and the toe-in set. This service will be completed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for performing this service have been sent to your dealer.
It is estimated that parts will be available to your dealer on September 1, 1987. The inspection will take approximately 15 minutes and an additional
1-1/2 to 3 hours may also be needed if tie rod and knuckle replacement is required. Please ask your dealer if you wish to know how much additional time
is needed to process your vehicle.
Your Chevrolet dealer is best equipped to obtain parts and provide service to ensure your vehicle is inspected and/or corrected as promptly as possible.
However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days, we
recommend you contact your nearest Chevrolet Branch Office by telephone. The Branch Office will assist you and your dealer in getting your vehicle
serviced. The telephone numbers of the Branch Offices are listed in your Owner's Manual.
After contacting your dealer and the Branch Office, if you are still not satisfied that we have done our best to remedy this condition without charge
within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W.,
Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 426-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your
vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and
returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
