Caprice V8-265 4.3L VIN W MFI (1995)
Net price plus 40% of all parts required for the repair.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim Submission.
Owner Letter
Dear Chevrolet Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has decided that certain 1994-95 Chevrolet Caprice and Impala model vehicles may have been built with a defective accelerator pedal
assembly which causes the vehicles to fail to conform to the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) 124 "Accelerator
Control Systems". Under some circumstances at low temperatures, there may be excessive friction in the accelerator pedal assembly. If there is excessive
friction in the pedal assembly, in the event of a failure of a throttle return spring the engine speed may not return to idle as specified in FMVSS 124.
WHAT WE WILL DO
To correct this condition, it is necessary to install a new accelerator pedal assembly. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair.
Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this service correction is approximately 20
minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
Your Chevrolet dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your
vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact
the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Traffic Safety Administration, 400 Seventh Street, S.W.,
Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
