Caprice V8-350 5.7L (1985)
ADMINISTRATIVE PROCEDURE
REFER TO THE CURRENT CHEVROLET SERVICE POLICIES AND PROCEDURE MANUAL AND CLAIMS PROCESSING MANUAL FOR
CAMPAIGN HANDLING AND ADMINISTRATIVE PROCEDURES.
(Notification Used By Chevrolet Motor Division)
Dear Chevrolet Owner:
General Motors has determined that some 1985 Full Size Chevrolet models equipped with SEO 9C1 (Police Package) and (Special Handling Suspension
) SEO 7B3 may have been assembled with the standard front and rear springs rather than the heavy duty springs that were ordered. As a result,
accelerated suspension deterioration can occur.
To correct this condition on your vehicle, the front and rear springs will be inspected and when required, replaced. This service will be performed for
you at no charge.
Instructions for this service have been sent to your Chevrolet dealer. Please contact your dealer to arrange a service date. The labor time to inspect your
vehicle is approximately 15 minutes. If the springs must be replaced, it will take an additional 2-1/2 hours. Please ask your dealer if you wish to know
how much additional time will be needed to process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you have sold or traded your vehicle, please complete the postage paid reply card and return it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.
Chevrolet Motor Division General Motors Corporation
Enclosure
