Caprice RWD V8-305 5.0L (1992)
Technical Service Bulletin # 92C042
Date: 911001
Recall - Unexpected Hood Opening
Number:
92C04
Section:
2
Date:
Oct. 1991
Subject:
PRODUCT SAFETY CAMPAIGN 92CO4 UNEXPECTED HOOD OPENING
Model and Year: 1991-92 CHEVROLET CAPRICE
To:
All Chevrolet Dealers
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be
adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle
is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no
charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair
their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to
contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service
date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
Defect Involved
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1991-92 Chevrolet Caprice model vehicles. The
secondary hood latch assemblies in these vehicles can corrode causing a very high latch release effort and possibly preventing the hood from latching
properly when it is closed.
If the secondary hood latch is not properly engaged and the primary hood latch was also not engaged, the hood could open unexpectedly. If this were to
occur while the vehicle was in motion, the hood may contact the windshield, reducing the forward vision area of the driver, and a vehicle crash without
prior warning could result.
To prevent this condition from occurring, dealers are to install a new secondary hood latch assembly with improved corrosion resistance.
Vehicles Involved, Owner, Dealer Info.
Involved are certain 1991-92 Chevrolet Caprice model vehicles built within the following VIN breakpoints:
PLANT
YEAR
MODEL
PLANT
CODE
FROM
THROUGH
1991
B-Car
Willow Run
"W"
MW100001
MW264849
1991
B-Car
Arlington
"R"
MR100001
MR152645
1992
B-Car
Willow Run
"W"
NW100001
NW101569
1992
B-Car
Arlington
"R"
NR100001
NR101829
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle
Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data
furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up
necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
OWNER NOTIFICATION
