Cobalt L4-2.4L (2007)
Disclaimer
Owner Letter
Owner Letter
Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2005-2010 model year Chevrolet Cobalt vehicles; 2005
model year Pontiac Pursuit; 2005-2006 model year Pontiac G4; 2006 model year Pontiac G5 Pursuit; and 2007-2010 model year Pontiac G5 vehicles
equipped with electric power steering. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned
about your safety and continued satisfaction with our products.
Important
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Your vehicle is involved in safety recall 10023.
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Schedule an appointment with your GM dealer.
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This service will be performed for you at no charge.
Why is your vehicle being recalled?
Your vehicle may have a condition in which a sudden loss of power steering assist could occur at any time while driving the vehicle. If the power
steering assist is lost, a chime will sound and a "Power Steering" message will be displayed in the Driver Information Center to inform you of the
condition. Steering control will be maintained, as the vehicle defaults to a manual steering mode. If power steering assist is lost, it may require greater
driver effort at low vehicle speeds, for example, below 15 mph (25 km/h). Unless the driver compensates for this additional effort, it may increase the
risk of a crash.
Typically, the next time the vehicle is started, the power steering assist will return and the "Power Steering" message will no longer be displayed.
What will we do?
Your GM dealer will replace the electric power steering motor. This service will be performed for you at no charge. Because of service scheduling
requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 40 minutes.
If your vehicle is within the New Vehicle Limited Warranty, your dealer may provide you with shuttle service or some other form of courtesy
transportation while your vehicle is at the dealership for this repair. Please refer to your Owner Manual and your dealer for details on courtesy
transportation.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Did you already pay for this repair?
The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the recall condition. If
you had this condition corrected, you may have received the new motor. Please contact your dealer to determine if the motor in your vehicle requires
replacement.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed
below.
