Colorado 2WD L4-2.8L VIN 8 (2004)
Claim Information
Customer Notification
Dealers should notify customers using the sample letter shown.
Dealer Program Responsibility
All unsold new vehicles in dealers' possession and subject to this program MUST be held and inspected/repaired per the service procedure of this
program bulletin BEFORE customers take possession of these vehicles.
Dealers are to service all vehicles subject to this program at no charge to customers, regardess of mileage, age of vehicle, or ownership, from this time
forward. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on
the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained
in this bulletin. This could be done by mailing to such customers a copy of the customer letter shown in this bulletin. Program follow-up cards should not
be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership for service in the future, you must take the
steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Service Procedure
The following procedure provides instructions for replacing the instrument panel cluster (IPC).
1.
Set the parking brake.
2.
If equipped with a steering column mounted shift lever, place the lever in a low gear.
