Colorado 4WD L5-3.7L (2007)
the person or entity performing the repair.
If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost
GM to have it completed by a GM dealership.
Courtesy Transportation - For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that
shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors
Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Disclaimer
Owner Letter
Owner Letter
Dear GM Customer:
As the owner of a 2004-2009 model year Chevrolet Colorado or GMC Canyon vehicles, your satisfaction with our product is very important to us.
This letter is intended to make you aware that some 2004-2009 model year Chevrolet Colorado and GMC Canyon vehicles may have a condition where
contamination in the brake lamp switch could cause the loss of brake lamps or continuous illumination of the brake lamps. The performance of the
brakes is not affected. Also, if your vehicle is equipped with cruise control, it may become inoperative.
Do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has the condition as described above.
What We Have Done: General Motors is providing owners with additional protection for the brake lamp switch. If this condition occurs on your
2004-2009 Chevrolet Colorado or GMC Canyon vehicle within 7 years of the date your vehicle was originally placed in service or 100,000 miles
(160,000 km), whichever occurs first, the condition will be repaired for you at no charge. Diagnosis or repair for conditions other than the condition
described above is not covered under this special coverage program.
What You Should Do: Repairs and adjustments qualifying under this special coverage must be performed by a General Motors dealer. If you believe
your vehicle has the condition described above, you may want to contact your GM dealer to find out how long they will need to have your vehicle so that
you may schedule the appointment at a time that is convenient for you. This will also allow your dealer to order parts if they are not already in stock.
Keep this letter with your other important glove box literature for future reference.
Reimbursement: The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the
special coverage condition. Your request for reimbursement, including the information and documents mentioned on the enclosed form, must be received
by GM by December 31, 2011. If you have any questions or need any assistance to better understand related repairs, please contact your dealer.
If you have questions related to a potential reimbursement, please contact the appropriate Customer Assistance Center at the number listed below.
We are sorry for any inconvenience you may experience; however we have taken this action in the interest of your continued satisfaction with our
products.
General Motors Corporation
