Cruze L4-1.4L Turbo (2011)
Technical Service Bulletin # 11094
Date: 110405
Recall - Steering Wheel Fastener Inspection
SAFETY
Bulletin No.: 11094
Date: April 05, 2011
Subject: 11094 - Steering Wheel Fastener Inspection
Models:
2011 Chevrolet Cruze
The vehicles involved in this safety recall were previously included in PIE0158. PIE0158 will be closed and all vehicles that did not have the inspection
performed will be transferred to this safety recall.
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, may exist in certain 2011 model year Chevrolet Cruze vehicles. In the
unlikely event that an assembly plant repair procedure results in an improperly fastened steering wheel, the steering wheel may come loose from the
steering column. If this were to happen while the vehicle was moving, the driver could lose the ability to steer the vehicle, potentially leading to a crash.
Correction
Dealers are to inspect and ensure that the steering wheel is assembled properly.
Vehicles Involved
Involved are certain 2011 model year Chevrolet Cruze vehicles. Dealers are to confirm vehicle eligibility prior to beginning repairs by using the
Required Field Actions section in the Global Warranty system. Not all vehicles may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address
information has been prepared and will be provided to dealers through the GM GlobalConnect Recall Reports. Dealers will not have a report available if
they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration
data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you
are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
Parts required to complete this recall are to be obtained from General Motors Customer Care and Aftersales (GMCC&A). Please refer to your "involved
vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should
be ordered on a CSO = Customer Special Order.
* NO vehicles are expected to require a steering wheel bolt.
Service Procedure
1. Start the vehicle and rotate steering wheel to position the access holes above the steering column. Place the ignition in the OFF position.
2. Disconnect the negative battery cable to disable the supplemental inflatable restraint (SIR) system. Refer to Battery Negative Cable Disconnection
and Connection in SI.
3. Remove the steering column upper trim cover. Refer to Steering Column Upper Trim Cover Replacement in SI.
