Equinox AWD V6-3.4L (2008)
Technical Service Bulletin # 08-08-44-013E
Date: 090727
Navigation Radio - Intermittent Blank/Black Screen
TECHNICAL
Bulletin No.: 08-08-44-013E
Date: July 27, 2009
Subject: Navigation Radio Intermittent Blank/Black Screen, Map Disc Read Errors, Features Not Accessible While Driving, Navigation Radio Resets
Upon Startup (Update Navigation Radio Software)
Models:
2006-2008 Buick Lucerne
2008 Buick Enclave
2007-2008 Cadillac Escalade Models
2007-2008 Chevrolet Equinox
2007-2008 GMC Acadia
2007-2008 Pontiac Torrent
2007-2008 Saturn OUTLOOK, VUE
All Equipped with Navigation Radio (RPOs U3R, UZR, U3U, UVB)
Attention:
This bulletin applies to vehicles sold in the U.S. and Canada only.
Supercede:
This bulletin is being revised to remove the NAV Disc Center Website information. Please discard Corporate Bulletin Number 08-08-44-013D (Section
08 - Body and Accessories).
Note
If the vehicle has a 2008 MY radio and the software version is 100M or higher (e.g. 100N) for the SuperNav navigation system (Escalades) or 100F or
higher (e.g. 100G) for the BlackTie navigation systems (Lucerne, Enclave, Equinox, Acadia, Torrent, Outlook, and VUE), the improvements/corrections
offered via update disc 20774148 are already installed and this update is not required. The screen will display the following message "The disc installed
is not a MAP DVD".
THIS IS NOT AN ERROR MESSAGE.
Condition
Customers may comment on any of the following conditions:
-
The Navigation Radio display intermittently goes blank or turns black/off after switching video sources. This most commonly occurs when the
shift lever is transitioned from PARK to REVERSE to DRIVE (or vice versa). Other possibilities include switching to DVD movie or Rear AUX
(if equipped).
-
The Navigation Radio screen may intermittently freeze, lock up or display "MAP DVD Read Error" messages.
-
Some features may not be accessible while driving. This includes scrolling lists, address book and navigation related entries (i.e. entering a
destination).
-
The Navigation Radio, upon startup, will continue to display the vehicle logo repeatedly. This condition occurs when the vehicle language has
been changed, using the Driver Information Center (DIC), in the previous ignition cycle.
Cause
These conditions may be caused by software anomalies.
Parts Information (S/W included on disc)
Navigation software update discs are for the dealer to update the Navigation Radio software only. They DO NOT update or replace the navigation map
