Equinox AWD V6-3.4L (2008)
Navigation System: Customer Interest
Navigation System - Obsolete Data/Voice Commands Inop.
Bulletin No.: 07-08-44-026
Date: November 01, 2007
TECHNICAL
Subject:
Navigation System Has Old Map Data And/Or Voice Recognition Commands Do Not Work (Install 2008 Model Year Map Disc)
Models:
2008 Buick Lucerne
2008 Chevrolet Equinox
2008 GMC Acadia
2008 Pontiac Torrent
2008 Saturn OUTLOOK, VUE
with Navigation Radio (RPO U3U Equinox, Lucerne, Torrent, VUE) (RPO U3R or UZR Acadia, Enclave, OUTLOOK)
Attention:
This condition affects a limited number of 2008 model year vehicles with a navigation radio that is being used with a 2007 model year map disc, P/N
10396714.
Condition
Some customers may comment on the following conditions:
The navigation radio may display map data that is obsolete.
The navigation radio voice recognition commands do not work. These system commands are:
System Help
Display Day Mode
Display Night Mode
Display Auto Mode
This condition is NOT to be confused with the condition of the OnStar(R) voice recognition commands not working. That is a different condition and is
corrected by activating OnStar(R) personal calling, NOT by using a 2008 model year map disc.
Correction
Technicians are not to replace the navigation radio for any of the conditions listed above. Use the following procedure to correct these conditions:
Refer to the VIN of the vehicle to verify that it is a 2008 model. The tenth character of the VIN must be an 8.
If the vehicle is a 2008 model, verify that the map disc loaded in the radio is actually a 2007 model year disc, part number 10396714.
If the vehicle is a 2008 model and has a 2007 model year map disc, contact the Navigation (NAV) Disc Center and request a new 2008 model year map
disc, P/N 25880099.
Install the new map disc into the navigation radio and verify proper operation of the navigation system. The conditions listed above will be corrected
automatically the first time the new map disc is inserted into the radio. No setup procedure is required.
