Express 2500 V8-6.6L DSL Turbo (2010)
General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2010 model year Chevrolet Express and GMC Savana
vehicles. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and
continued satisfaction with our products.
Important
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Your vehicle is involved in safety recall 10216.
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Schedule an appointment with your GM dealer.
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This service will be performed for you at no charge.
Why is your vehicle being recalled? Your vehicle may have a condition in which the generator may develop an internal short circuit. If this occurs, an
open circuit could be created, which would illuminate the generator lamp in the instrument panel. In some cases, the short circuit could eventually
generate enough heat to result in an engine compartment fire.
What will we do? Your GM dealer will inspect your vehicles electrical system and if necessary replace the alternator. This service will be performed for
you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual time of
approximately one hour.
If your vehicle is within the New Vehicle Limited Warranty, your dealer may provide you with shuttle service or some other form of courtesy
transportation while your vehicle is at the dealership for this repair. Please refer to your Owner Manual and your dealer for details on courtesy
transportation.
What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible.
As an important precaution you should take before your vehicle is serviced:
^ We strongly recommend you not park your vehicle in a garage, car port, or other structure.
Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the Customer Assistance Center.
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey
Avenue, SE, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to
http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Scott Lawson
Director
Customer and Relationship Services
10216
