Express 3/4 Ton Van V8-4.8L VIN V (2003)
Dealers in possession of vehicles included in the Stop Delivery are eligible for reimbursement of floor plan expense upon completion of this recall. This
reimbursement is limited to the number of days from the Stop Delivery message to receipt of the recall parts and/or repair procedures. Floor plan
reimbursement beyond these dates is not followed. The amount of reimbursement should be charged as a net amount expense using the recall labor
operation provided.
Courtesy Transportation
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that
shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors
Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information
Submit a Product Recall claim with the information shown.
Refer to the General Motors WINS claims Processing Manual for details on Product Recall claim Submission.
Customer Notification -- For US
General Motors customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter shown.) In addition, the
Chevrolet and GMC Outbound Calling Centers will be contacting owners of any involved vehicles via telephone.
