Express 3/4 Ton Van V8-4.8L VIN V (2003)
Technical Service Bulletin # 02063
Date: 021201
Recall - Pitman Arm/Steering Linkage Nut Torque
File In Section: Product Recalls
Bulletin No.: 02063
Date: December, 2002
PRODUCT SAFETY RECALL
SUBJECT:
02063 - PITMAN ARM TO STEERING LINKAGE NUT UNDER-TORQUED
MODELS:
2003 CHEVROLET EXPRESS 2500 SERIES WITH 8,500 LB. (C5F) OR 8,600 LB. (C6P) GVW RATING
2003 CHEVROLET EXPRESS 3500 SERIES
2003 GMC SAVANA 2500 SERIES WITH 8,500 LB. (C5F) OR 8,600 LB. (C6P) GVW RATING
2003 GMC SAVANA 3500 SERIES
ON DECEMBER 5, 2002, ALL VEHICLES INVOLVED IN THIS RECALL WERE PLACED ON STOP DELIVERY. AFTER THE RECALL
SERVICE PROCEDURE IS COMPLETED, THE VEHICLES MAY BE DELIVERED TO CUSTOMERS.
GENERAL MOTORS IS CONTACTING CUSTOMERS OF INVOLVED VEHICLES VIA TELEPHONE. CUSTOMERS ARE BEING
INSTRUCTED TO CALL THEIR DEALERSHIP TO HAVE THEIR VEHICLE TOWED INTO THE DEALERSHIP. DEALERS ARE TO MAKE
ARRANGEMENTS TO HAVE THE VEHICLE TOWED AND ARE TO PROVIDE THE CUSTOMER WITH COURTESY TRANSPORTATION
UNTIL THE RECALL CAN BE PERFORMED ON THEIR VEHICLE.
CONDITION
General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2003 Chevrolet Express and GMC Savana 2500 Series vans
with an 8,500 lb. (C5F) or 8,600 lb. (C6P) GVW rating, and in Chevrolet Express and GMC Savana 3500 Series vans. On some of these vehicles the nut
attaching the pitman arm to the steering linkage may not be torqued to specification, which could lead to a possible separation. A separation could result
in loss of vehicle control, and a crash could occur without prior warning.
To reduce the possibility of losing control due to this condition, the vehicles should not be driven. Vehicles delivered to customers should be towed to
the dealership for the service correction.
CORRECTION
Dealers are to torque the nut that attaches the pitman arm to the steering linkage to the proper specification. If the nut is missing, dealers are to install a
new nut.
VEHICLES INVOLVED
Involved are certain 2003 Chevrolet Express and GMC Savana 2500 Series vans with 8,500 lb. (C5F) or 8,600 lb. (C6P) GVW rating, and in Chevrolet
Express and GMC Savana 3500 Series vans built between October 14, 2002 and October 25, 2002, and within the VIN breakpoints shown.
IMPORTANT:
Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) or GM Access Screen (Canada only) or DCS Screen 445
(IPC only) before beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]
Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number,
customer name and address data have been prepared, and are being furnished to involved dealers with the recall bulletin. The customer name and address
data will enable dealers to follow up with customers involved in this recall. Any dealer not receiving a computer listing with the recall bulletin has no
involved vehicles currently assigned.
These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle
registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing
